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Privacy Policy

Privacy Policy

Customer Privacy Policy


Beijing Tricolor Technology Co., Ltd and its affiliates (“Tricolor”) respect your concerns about privacy. This Privacy Policy explains Tricolor’s policies and procedures regarding information we collect from or about our customers and their use of our products and services. Tricolor intends to provide you with a level of comfort and confidence in how we collect, use, share, and safeguard information that we collect. This Privacy Policy also explains how you can contact us if you have any questions or concerns. By providing information to us or by using our products or services, you agree to the terms and conditions of this Privacy Policy. 

When you visit our website, we may use cookies, pixel tags, analytics tools, and other similar technologies to help provide and improve our Digital Services, and as detailed below:

·       Cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Digital Services, pages visited, language preferences, and other web traffic data. We, and our service providers, use the information for security purposes, to facilitate online navigation, to display information more effectively, to personalize your experience while using the Digital Services, and to otherwise analyze user activity. We can recognize your computer to assist your use of the Digital Services. We also gather statistical information about the usage of the Digital Services in order to continually improve their design and functionality, understand how the Digital Services are used, and assist us with resolving questions regarding the Digital Services. Cookies further allow us to select which of our offers are most likely to appeal to you and to display them to you. We may also use cookies to see how you interact with our offers, and we may use cookies or other files to understand your use of our websites.

§  If you do not want information collected through the use of cookies when using your Tricolor Account or our website, there is a simple procedure in most browsers that allows you to automatically decline cookies or gives you the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to However, if you do not accept these cookies, you may experience some inconvenience in your use of the Digital Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit the applicable Digital Services.

·       Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Digital Services to, among other things, track the actions of users of the Digital Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Digital Services and response rates.

·       Analytics tools: We use website and application analytics services provided by third parties that use cookies and other similar technologies to collect information about website or application use and to report trends, without identifying individual visitors. The third parties that provide us with these services may also collect information about your use of third-party websites.

§  You can learn about Google’s practices in connection with this information collection and how to opt out of it by downloading the Google Analytics opt-out browser add-on, available at


Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and social media login data.

We collect personal information that you voluntarily provide to us when registering with Tricolor, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site (such as using our policy builder) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Social Media Login Data. We provide you with the option to follow our social media account, like Facebook, Google, or other social media account. If you choose to follow in this way, we will collect the Information described in the section called “How Do We Handle Your Social Logins” below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.  

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website.

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Information collected from other Sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links.



In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

  • To      facilitate account creation and logon process with your Consent. If      you choose to link your account with our social media account *(such as      your Google or Facebook account), we use the information you allowed us to      collect from those third parties to facilitate account creation and logon      process. See the section below headed “How Do We Handle Your Social      Logins?” for further information.

  • To send      you marketing and promotional communications for Business Purposes      and/or with your Consent. We and/or our third party marketing partners may      use the personal information you send to us for our marketing purposes, if      this is in accordance with your marketing preferences. You can opt-out of      our marketing emails at any time (see the “What are Your Privacy Rights?”      section below).

  • To send      administrative information to you for related to your      account, our business purposes, and/or for legal reasons. We may use your      personal information to send you product, service and new feature      information and/or information about changes to our terms, conditions, and      policies.

  • Request      Feedback for      our Business Purposes and/or with your Consent. We may use your      information to request feedback and to contact you about your use of our      Site.

  • To      protect our Site for Business Purposes and/or Legal Reasons.  We may use      your information as part of our efforts to keep our Site safe and secure.

  • To      enforce our terms, conditions and policies for our business      purposes and as legally required.

  • To      respond to legal requests and prevent harm as legally required. If we      receive a subpoena or other legal request, we may need to inspect the data      we hold to determine how to respond.

  • For      other Business Purposes. We may use your      information for other Business Purposes, such as data analysis,      identifying usage trends, determining the effectiveness of our promotional      campaigns and to evaluate and improve our Site, products, services,      marketing and your experience.



In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

  • Compliance      with Laws. We      may disclose your information where we are legally required to do so in      order to comply with applicable law, governmental requests, a judicial      proceeding, court order, or legal process, such as in response to a court      order or a subpoena (including in response to public authorities to meet      national security or law enforcement requirements).

  • Vital      Interests and Legal Rights. We may disclose your      information where we believe it is necessary to investigate, prevent, or      take action regarding potential violations of our policies, suspected      fraud, situations involving potential threats to the safety of any person      and illegal activities, or as evidence in litigation in which we are      involved.

  • Vendors,      Consultants and Other Third-Party Service Providers. We may share your data      with third party vendors, service providers, contractors or agents who      perform services for us or on our behalf and require access to such      information to do that work. Examples include: payment processing, data      analysis, email delivery, hosting services, customer service and marketing      efforts. We may allow selected third parties to use tracking technology on      the Site, which will enable them to collect data about how you interact      with the Site over time.  This information may be used to, among      other things, analyze and track data, determine the popularity of certain      content and better understand online activity. Unless described in this      Policy, we do not share, sell, rent or trade any of your information with      third parties for their promotional purposes.

  • Business      Transfers. We      may share or transfer your information in connection with, or during      negotiations of, any merger, sale of company assets, financing, or      acquisition of all or a portion of our business to another company.

  • Third-Party      Advertisers. We      may use third-party advertising companies to serve ads when you visit the      Site. These companies may use information about your visits to our Site      and other websites that are contained in web cookies and other tracking      technologies in order to provide advertisements about goods and services      of interest to you. See our Cookie Policy for further information.

  • Affiliates. We may share your      information with our affiliates, in which case we will require those      affiliates to honor this privacy policy. Affiliates include our parent      company and any subsidiaries, joint venture partners or other companies      that we control or that are under common control with us.

  • Business      Partners. We      may share your information with our business partners to offer you certain      products, services or promotions.

  • With your      Consent. We      may disclose your personal information for any other purpose with your      consent.

  • Other      Users. When      you share personal information (for example, by posting comments,      contributions or other content to the Site) or otherwise interact with      public areas of the Site, such personal information may be viewed by all      users and may be publicly distributed outside the Site in perpetuity.



In Short: If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.

Our Site offers you the ability to follow our social media account (Such as Facebook, LinkedIn and YouTube Etc.). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.



In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.


In Short: Tricolor cares about your privacy rights. We allow users to review, change, or terminate your account at any time.

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your      account settings and updating your account

  • Contacting us using the      contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. To opt-out of interest-based advertising by advertisers on our Site visit [For further information, please see our Cookie Policy]



In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


You may contact Tricolor's Board of Directors to provide comments or to report concerns. Please write to:

Beijing Tricolor Technology Co., Ltd

Floor 6th, Building 6,

Shengmingyuan Rd,Life science park, 

Changping District, Beijing

You may submit your concern anonymously or confidentially by postal mail. You may also indicate whether you are a shareholder, customer, supplier, or other interested party.

You may also provide comments or report concerns by email to: